People who use bank ATM (automated teller machine) cards need to take additional counsel to save their income from augmenting ATM fraudsters.

This follows augmenting cases of people losing their income to people who repel their accounts dry.

Philip Odera, a Managing Director of Stanbic Bank Uganda says some people  have shaping gadgets that record your PIN and other information when we are during an ATM.

He says they also have a label reader that gets your sum on your card. Odera says they make cards matching to yours and repel your money…

He is appealing to bank business to change their PIN series as frequently as probable and defense with your palm when we enter a PIN during an ATM.

Odera also says it is critical to memorise your PIN never write it down.

Article source: http://www.ugpulse.com/uganda-news/business/public-warned-against-increasing-atm-fraud/23599.aspx

Majority of consumers would switch banks to get more secure ATMs

Wincor Nixdorf, one of the world’s leading providers of IT solutions and services to retailers and retail banks, announced that, according to its recent survey, consumers are largely unaware of major security threats at their ATMs – but would switch banks if another institution demonstrated that it provided more secure ATMs.

The study polled the knowledge, preferences and trends around ATM security of consumers based in the United States. The survey revealed that, despite an overwhelming concern about ATM fraud, the majority of consumers are unaware of popular fraud tactics, such as ATM card skimming. Skimming causes $350,000 in monetary losses each day and is occurring five times more frequently this year than ever before, according to the Secret Service.

Additionally, the majority of consumers agreed that if another bank offered significantly more advanced ATM security, they would switch banks.

The ATM has become the primary customer touch point for many financial institutions, so it is critical that retail banks offer the most sophisticated security software to protect their customers,” said David Hadesty, VP of Product Management for Wincor Nixdorf’s U.S. Banking Division. “Now, more than ever – if you are a retail bank that does not make investments in advanced ATM security, you are at risk of losing both money and customers.”

Wincor Nixdorf’s expanded security solution portfolio offers protection from high-tech thieves to counteract the growing number of manipulation attempts at self-service systems. The new Anti-Skimming II Module and the use of optical monitoring technology mean that in the future, fraudulent attacks on ATMs can be effectively prevented. These new components are part of the extensive ProTect portfolio, which offers retail banks solutions for the comprehensive protection of their processes and external delivery channels.

The Anti-Skimming II Module thwarts attempts to steal card data at ATMs that take place when skimming devices are attached to the card entry slot and the customer’s PIN is stolen. The module recognizes a wide variety of skimmers when they are mounted on the ATM, and disrupts them in their attempts to read card data. If a suspicious device is detected, the system initiates a silent alarm, and follow-up actions, such as video monitoring and recording, can also be triggered.

The rising number of attacks on ATMs has also meant an increase in the variety of manipulation attempts. Optical Security Guard – Wincor Nixdorf’s optimal system monitoring solution – protects the new CINEO systems from a wide array of attacks. Intelligent recognition processes mean that criminal alterations to the device, such as keypad overlays, skimming devices, hidden or disguised cameras, or other changes – such as those that enable cash trapping – are identified immediately.

Wincor Nixdorf’s sophisticated ATM software allows bank managers to monitor and control their ATM network anytime, from anywhere – providing assurance that their ATMs are secure at all times, while reducing time and expense.

The full results of the survey are available here: http://bit.ly/dRgoum

About Wincor Nixdorf
Wincor Nixdorf is one of the world’s leading providers of IT solutions and services to retailers and retail banking. In the retail banking market, the company provides services and solutions to 20 of the world’s top 25 banks, among others. Wincor’s portfolio of hardware, software, maintenance, services and consulting solutions is directed toward continual refinement, automation, and monetization of the retail banking process, while also focusing on enhancement of the customer experience.

In January 2010, Wincor Nixdorf introduced its new, technologically advanced CINEO family of solutions. CINEO’s hardware, software, services and consulting offerings comprise the world’s first integrated technology solution, from any manufacturer, that is designed to provide unprecedented levels of security and cost savings while giving financial institutions and retailers comprehensive cash auditing capabilities across diverse business sectors.

Wincor Nixdorf has a presence in more than 100 countries and annual sales revenue of more than $3 billion. Headquartered in Paderborn, Germany, with manufacturing plants there and in Singapore, the company’s U.S. operations are based in Austin, Texas.

For more information, visit www.wincor-nixdorf.com/usa.

NORTH CANTON, Ohio, June 1, 2010 /PRNewswire via COMTEX/ –Advancing its 150-year legacy of leadership in the financial and self-service and security industries, Diebold, Incorporated (NYSE: DBD) has introduced a comprehensive portfolio of skimming-protection solutions that help financial institutions mitigate card skimming, one of the largest threats against the automated teller machine (ATM) channel worldwide.

Designed to provide effective countermeasures against known skimming attack vectors, Diebold’s ATM Security Protection Suite consists of anti-skimming packages and an industry-leading outsourced monitoring service. The suite offers five levels of protection to proactively guard against increasingly sophisticated card-skimming attacks.

“As a trusted partner and leader in providing ATM security solutions, Diebold is committed to working with our financial-institution partners to help reduce financial losses and maintain confidence in the ATM channel as a whole,” said Chuck Somers, vice president, ATM security and systems, Diebold. “Diebold’s comprehensive portfolio of skimming protection solutions represent an advanced generation of technologies and the most innovative anti-skimming expertise in the industry.”

Skimmers are devices, often undetectable, that criminals attach to ATM card readers to record the information stored on a card’s magnetic stripe – information they subsequently use to create a cloned card and conduct a fraudulent transaction. Diebold’s ATM Security Protection Suite offers five levels of anti-skimming solutions to provide financial institutions with options based on the level of protection required. Level one offers basic protection and includes ATM card reader security features specially designed to deter skimmer attachment.

The second level includes Diebold’s award-winning skimming-detection technology that generates an alert – directed either to the branch alarm system or to the ATM network monitoring system – when a fraudulent device has been added to the terminal.

Protection levels three and four incorporate the latest and most innovative skimming countermeasure in the industry. By emitting an electromagnetic field to interfere with a skimmer’s ability to capture magnetic-stripe data in both motorized and dip card readers, this solution helps prevent the capture of card information. To offer this technology, Diebold has leveraged its self-service and security expertise and has also worked closely with TMD, a Netherlands-based developer of anti-skimming technology.

Protection level five also includes Diebold’s ATM SkimmingAlert Monitoring Service, affording customers maximum protection. This monitoring-based solution provides a real-time line of defense featuring an array of customized messaging and response strategies, such as e-mail alerts and text messages from the Diebold Monitoring Center. The service is currently available for financial institutions in North America.

“Diebold’s anti-skimming solutions are an integral part of Diebold’s ATM Security Protection Suite which takes a holistic approach to self-service security, delivering proactive risk management and protection,” Somers said. “Our goal is to provide peace of mind to financial institutions challenged by fraud at the ATM, by allowing them to mitigate risk, preserve their brand equity and maintain the confidence of their customers.”

The criminal act of card skimming results in the loss of billions of dollars annually for financial institutions and card holders. Card skimming threatens consumer confidence not only in the ATM channel, but in the financial institutions that own compromised ATMs as well. Understanding the constantly evolving threat to ATM security, Diebold advises financial institutions to deploy a multilayered approach to security at the self-service channel. The company stresses that anti-skimming solutions should constitute just one component in an overall ATM fraud prevention plan.

About Diebold
Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services. Diebold employs more than 16,000 associates with representation in nearly 90 countries worldwide and is headquartered in Canton, Ohio, USA. Diebold is publicly traded on the New York Stock Exchange under the symbol “DBD.” For more information, visit the company’s website at www.diebold.com, or visit www.diebold.com/150 to learn more about Diebold’s 150-year history.

SOURCE Diebold, Incorporated

Filed Under: Banking, Consumer Issues, Crime

MANILA, Philippines – The Bankers Association of the Philippines reminded the public to be more careful when using of automated teller machines (ATM), after the a new scam was uncovered.
The scam involves capturing the stored personal identification number (PIN), card number, and other relevant information by skimming the magnetic strip of the ATM card using a specialized scanner. The captured information is then copied to produce a duplicate ATM card, allowing the scammers to make withdrawals without the card holder’s knowledge.

The call for added vigilance was triggered by a recent case of ATM fraud in the United Arab Emirates.

“The Philippine banks are taking all precautionary measures to ensure the safety of its clients,” said BAP. “Nonetheless, we are urging the people to take added care when using the ATM. By exercising vigilance, there will be lesser chance for users to be victimized by any fraud.”

To avoid being victimized by such fraud, BAP advised users to adhere to the safety guidelines in using the ATM:

1. Never divulge your PINs to other persons. Change your PIN if you think it has been compromised.

2. Cover the ATM keypad when entering your PIN. In case there is a hidden camera attached to the machine, covering the keypad with your other hand while entering the numbers could prevent the capture of your PIN.

3. Cover the screen while using the ATM. Ensure that the ATM screen is not seen by other people while you are making your transaction.

4. Use only ATMs that are in well-lit and located in secured areas.

5. Do not use ATMs that appear to have tampered card or cash slots. Report anything that seems suspicious to the corresponding bank immediately.

6. Be aware of your surroundings when using the ATM. Look around to check for suspicious characters lurking around the vicinity. Make sure that the person next in line to use the ATM is keeping a safe distance from you.

7. Do not entertain strangers who attempt to engage you in a conversation or pretend to offer help while you are transacting in an ATM. This person may just be after your PIN and card number.

The BAP has also issued an advisory to member banks to remind branch officers, employees and security guards to regularly inspect ATMs and booths for any unusual and non-bank installed devices, such as hidden cameras, cloning devices, and glued traps.

Bankers were also urged to instruct their security guards to maintain alertness and closely observe suspicious individuals within bank premises, particularly around ATM booths.

For assistance, ATM depositors are advised to immediately contact ATM hotline numbers which are normally posted on ATM machines.
Business – Public warned over new ATM scam – INQUIRER.net