“Being first to market with an m-transaction ATM confirms our pioneering spirit, our server-side expertise and our ability to deliver user-friendly services in their regional context. We are proud to partner with Wincor Nixdorf as a reputed leader in ATM technologies to achieve this.” said Jürgen Samuel, Sicap CEO
Mr. Stefan Auerbach – Executive Vice President of Wincor Nixdorf Banking added that “mobile money solutions powered by Wincor Nixdorf financial services expertise will give operators a clear competitive advantage and customers a consistent and worthwhile service experience. With its expertise in the network operator market, Sicap is an ideal partner for Wincor Nixdorf to expand our successful multichannel software approach to the benefit of mobile carriers.”

The ATMs have initially been configured for three high-demand solutions: mobile cash remittance, cash topup and self-service subscription management. Sicap and Wincor Nixdorf have jointly pioneered design and development of the three solutions whereby Wincor Nixdorf manufactures the ATMs and their server-based software, while Sicap architects and implements the service to the operator environment.

Cash Remittance
The Sicap and Wincor Nixdorf Cash Remittance ATM solution offers mobile phone users easy cash–in/cash-out transfers. The sender simply enters the phone number of the recipient and a security PIN on the touch screen and inserts the amount into the ATM. The recipient can withdraw the money from any participating ATM. The ATM Cash Remittance solution responds to strong demand in markets where mobile phone accounts largely outnumber bank accounts. The convenience factor is a clear benefit compared to traditional over-the-counter money transfer mechanisms, and attractive commission charges mean that even low-denomination person-to-person transactions are feasible.

Cash Topup
The brand-new Sicap and Wincor Nixdorf Cash Topup ATM solution reduces operators prepaid reload commissions down to zero. Any user can topup a mobile account balance simply by inserting cash into the specially designed, operator-branded ATM. The Sicap server updates the mobile account in the operator’s billing system and any m-wallet server, without the need to involve a banking or ATM network infrastructure

Self-Service Kiosk
The Sicap and Wincor Nixdorf Self-Service Kiosk ATM solution provides touch screen allowing mobile customers to manage their own subscription, mobile device and their accompanying services. The kiosk automates routine shop operations and can be customised according to regional market specificities. Installed in operator retail outlets or any other indoor, outdoor or offsite prime locations , the touch screen menus can offer services such as prepaid topups, cash payment of phone bills, money remittance, Value Added Service discovery, promotions and device configuration. The subscriber may request direct assistance from retail staff or remote assistance via a link to a customer care agents.

Source: Wincor Nixdorf

Cash continues to be the number one payment medium. “Nine of ten payment transactions worldwide are made with cash. Our estimates show that this creates more than 300 billion dollars in costs, primarily for banks and retail businesses,” explains Eckard Heidloff, President and CEO of Wincor Nixdorf, at the opening of Wincor World 2010. The number of euro banknotes alone is growing at the rate of nine percent yearly according to the European Central Bank. On the whole, cash handling in Europe costs approximately 50 billion euros every year. Thus Heidloff presented a solution portfolio as the kickoff to Wincor World that makes the most of the common ground in cash handling processes at retail companies and banks, and takes a completely new approach. The portfolio, which Wincor Nixdorf is marketing under the name “Cash Cycle Management Solutions”, enables manual processes to be automated, with the result that bank and store employees no longer come into contact with cash. The results: maximum security, the greatest possible transparency, better processes and cost reductions of more than twenty percent.

Heidloff emphasized that Wincor Nixdorf continues to be a reliable and stable solution partner to banks and retailers. To be sure, the Group’s sales fell by six percent and its EBITA by thirteen percent year-on-year in the first quarter of the new fiscal year 2009/2010. And Heidloff added that Wincor Nixdorf expected sales and operating income to be down somewhat for the fiscal year as a whole, but not by more than in the last fiscal year 2008/2009, when sales fell by three percent and income by thirteen percent. The company’s objective is to remain stable throughout the crisis, while preparing for when the economy recovers in strength.

Wincor World with thirty partner exhibitors

Around 600 exhibits of IT solutions and services from Wincor Nixdorf and thirty partner exhibitors await visitors at Wincor World. The exhibition’s focal points are of strategic importance to banks and retail companies: offers for enhancing customer orientation at branches and stores, software platforms that map all processes at banks and retail companies, and solutions for protecting systems, networks and branch/store networks will all be on display. Automation solutions for bank branches and retail stores and an extended range of services, such as the assumption of responsibility for processing debit and credit card transactions, shows how well Wincor Nixdorf’s focus is anchored in the processes of retail companies and banks.

New systems with intelligent banknote storage concept

With its new Cash Cycle Management portfolio, Wincor Nixdorf aims to automate cash handling processes at banks and retail companies as completely as possible, ensure closed cash cycles and shorten the cash logistics chain. This is achieved by using systems in both banking and retailing that feature a uniform banknote storage concept that enables the exchange of storage media between devices from the new hardware family, CINEO. A memory chip in the storage unit stores information that is available at any time on both the level of cash inside and where and when the unit was used or opened. As a result, banknotes deposited at a bank branch’s counter and stored in intelligent storage units in an automated teller safe can be dispensed again at automated teller machines. Similarly, a closed cash cycle can be created in retailing between the POS zone and the store’s cash office, where, for example, the cash in the individual tills is counted. The banknote storage units used to store cash takings at a retail store can be transferred directly to nearby automated teller machines, thereby eliminating the need for the takings to be removed to a CiT operator’s cash center and processed there.

In a future scenario, cash centers, bank branches and retail stores will all be able to be integrated in the cycle. The core of this approach is that the automated filling and emptying of cash cassettes in the cash center’s sorting systems enables cross-sector cash cycle management.

For controlling cash handling processes from the store/branch to the central bank, Wincor Nixdorf offers Cash Cycle Management Base, a comprehensive software portfolio that allows banks and retail companies to manage and optimize these processes themselves. However, they can also turn over the control of their cash management to Wincor Nixdorf, because all of the functionalities in the software portfolio are also part of Wincor Nixdorf’s eServices Platform. As part of its comprehensive Managed Services portfolio, the company offers cash cycle management services such as forecasting and optimization of cash holdings or the complete control of CiT operators.

World’s largest ATM provider, largest self-checkout provider, largest healthcare self-service provider also one of top services providers for banks, retailers and other businesses

Duluth, Ga. – NCR Corporation (NYSE: NCR), best known as the world’s leading ATM provider for 23 consecutive years and the top provider of self-checkout technology for retailers, has vaulted into one of the top services providers for businesses in retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector.  At the beginning of 2010, NCR’s 13,000 services professionals were helping power more than two million consumer points of service around the world, including ATMs, point of sale, self-check in at healthcare providers and airlines, and other multi-vendor self-service technology.

Beyond first- and second-line maintenance, NCR now provides a broad portfolio of higher-end managed services on more than 500,000 points of service for businesses worldwide, for services such as remote monitoring and incident management, cash management and software management. NCR processes more than $200 billion of hosted transaction value annually through its software hosting services, and online banking.  These services take place in more than 3,000 separate locations in 110 countries, making NCR the only ATM manufacturer that is providing managed services on six continents.

“Businesses around the world have recognized the value NCR can provide through NCR Managed Services.  Our worldwide resources and advanced infrastructure allows us to manage devices and deploy new software often faster and more cost efficiently than a business could do alone.  This also allows our customers to focus on what they do best,” said Christine Wallace, senior vice president, NCR Services.

For one managed services customer, NCR oversaw the financial institution’s nearly 4,000 ATM network.  In turn, the financial institution saw the following benefits:

• a 17 percent reduction in costs
• availability increase across the network
• a 22 percent reduction in downtime
• a 48 percent reduction in emergency cash loads

For financial institutions, NCR in 2009 launched NCR APTRA Deposit Gateway, a web-based software-as-a-service (SaaS) solution that enables financial institutions to perform check image processing for envelope-free deposits made at the ATM.  APTRA Deposit Gateway enables financial institutions to go-to-market quickly with minimal upfront investment or risk, by relying on NCR’s hosted infrastructure.  Financial institutions have assurance of the latest imaging technology to serve consumers and meet their needs and expectations, while optimizing their internal operations.

In addition to APTRA Deposit Gateway, NCR provides a total remote check capture service in SaaS format, for deposits occurring in the bank customer’s home, mobile device, commercial customer place of business or branch.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.

# # #

NCR is a trademark of NCR Corporation in the United States and other countries.

News Media Contact

Jeff Dudash

NCR Corporation

919.435.6976

jeff.dudash@ncr.com

Wincor Nixdorf has prepared itself for the forthcoming challenges with its ProFuture program, whose aim is to improve internal processes and structures, as well as the company’s ability to perform successfully in its markets. Work on gradual implementation of the various measures and steps devised as part of the program began at the start of the fiscal year. The goal is not only to emerge in good shape from the crisis, but also to prepare the organization for the point when the economy as a whole picks up and stabilizes.

Net sales down in both segments – Uneven regional performance Net sales in the Banking segment ended the first quarter 8% lower at EUR419 million compared with the same quarter in the previous year (EUR456 million). Net sales generated in the Retail segment showed a small year-on- year decrease of 1% to EUR188 million (EUR190 million). Net sales in Germany for the first three months of the current fiscal year rose by 15% to EUR178 million (previous year: EUR155 million), thus accounting for 29% (previous
year: 24%) of total Group net sales. At EUR252 million (previous year:
EUR333 million), net sales in Europe (excluding Germany) showed a decline of 24% in the first quarter. This region contributed the largest part of total Group net sales at 42% (previous year: 52%). Net sales in the Asia/Pacific/Africa region fell slightly to end the quarter down 2% at EUR98 million (EUR100 million), taking the region’s share of total Group net sales to 16% (15%). In U.S. dollars, the Americas delivered a 53% increase in net sales over the reporting period, equivalent to a rise in euro terms of 36% to EUR79 million (EUR58 million), thus boosting the region’s share of total Group net sales to 13% (9%).

Growth in Software/Services and Hardware remains under pressure Net sales attributable to the Hardware business fell 13% to EUR326 million
(EUR373 million) in the first quarter of the current fiscal year compared with the same quarter in the previous year. By contrast, net sales from Software/Services showed a 3% rise to EUR281 million (EUR273 million). As a result, the share of total Group net sales attributable to the Hardware business stood at 54% (58%), while the share achieved by Software/Services climbed to 46% (42%).

For further details of results, please see the Group’s Interim Report for the First Quarter of 2009/2010. The PDF file and online report can be found at http://www.wincor-nixdorf.com under the headings Investor Relations / Reports & Financial Data.
——————————————-

Erstes Quartal mit Rueckgaengen bei Umsatz und Ergebnis – Wincor Nixdorf sieht noch keine Markterholung – Ausblick unveraendert

Die Wincor Nixdorf AG hat das erste Quartal ihres laufenden Geschaeftsjahres 2009/2010 im Vergleich zum Vorjahresquartal mit einem Minus von 6 % beim Umsatz und 13 % beim operativen Ergebnis (EBITA) abgeschlossen. Der Konzernumsatz des IT-Spezialisten für das Filialgeschaeft von Banken und Handel verringerte sich in den ersten drei Monaten des Geschaeftsjahres auf
607 Mio. EUR (Vorjahr: 646 Mio. EUR). Das EBITA ging auf 49 Mio. EUR (56 Mio. EUR) zurück. Die EBITA-Rendite sank entsprechend auf 8,1 % (8,7 %), das Periodenergebnis verringerte sich um 6 % auf 33 Mio. EUR (35 Mio. EUR). Im Hinblick auf den weiteren Verlauf des Geschaeftsjahres verwies der Vorstandsvorsitzende Eckard Heidloff auf die anhaltenden Auswirkungen der
Wirtschafts- und Finanzkrise. “Kurzfristig erwarten wir weltweit ein unveraendert schwieriges Marktumfeld. Die Markt- und Geschaeftsentwicklung ist auch weiterhin nur eingeschraenkt absehbar”, erklaerte er. Vor diesem Hintergrund seien in der Geschaeftsentwicklung von Wincor Nixdorf auch unterjaehrige und regionale Schwankungen wahrscheinlich. Für das Gesamtgeschaeftsjahr 2009/2010 rechnet Wincor Nixdorf mit einem erneuten Rueckgang bei Umsatz und operativem Ergebnis, der jeweils allerdings nicht staerker als im zurueckliegenden Geschaeftsjahr (2008/2009: Umsatz – 3 %, EBITA – 13 %) ausfallen sollte.

Wie Heidloff weiter ausfuehrte, liessen sich im Geschaeft mit IT-Loesungen für Retailbanken und Handelsunternehmen derzeit keine durchgaengigen Trends ausmachen. Waehrend einerseits Investitionen in Ersatzsysteme für die installierte IT-Basis zurückgestellt würden, werde andererseits in Rationalisierungsmaßnahmen und Prozessoptimierungen investiert. Unabhängig von den Konjunkturentwicklungen in den einzelnen Laendern spiele dabei die individuelle Finanzkraft und Strategie der jeweiligen Unternehmen eine immer wichtigere Rolle. “Wir gehen aber davon aus, dass die grundlegenden Trends in unserem Geschaeft fortbestehen. Allerdings laesst sich momentan nicht absehen, wann sich eine Rueckkehr auf den Wachstumspfad einstellen wird.”

Auf die erwarteten Herausforderungen hat sich Wincor Nixdorf mit seinem Programm ProFuture eingestellt, das auf die Verbesserung interner Ablaeufe und Strukturen sowie der Leistungsfaehigkeit in den Maerkten abzielt. Die dabei erarbeiteten Maßnahmen und Schritte werden seit Beginn des Geschaeftsjahres sukzessive umgesetzt. Ziel ist es nicht nur, weiterhin stabil durch die Krise zu kommen. Vielmehr will sich Wincor Nixdorf auch auf die Zeit vorbereiten, wenn die gesamtwirtschaftliche Entwicklung wieder gefestigt ist.

Umsatzrueckgaenge in beiden Segmenten – regionale Entwicklung uneinheitlich Im Segment Banking sank der Umsatz im ersten Quartal des Geschaeftsjahres verglichen mit dem Vorjahresquartal um 8 % auf 419 Mio. EUR (456 Mio. EUR).
Der Umsatz des Segments Retail blieb mit 1 % leicht unter dem Vorjahreswert und erreichte 188 Mio. EUR (190 Mio. EUR).
In Deutschland stiegen die Umsatzerloese im ersten Quartal des Geschaeftsjahres um 15 % auf 178 Mio. EUR (155 Mio. EUR) und trugen mit 29 %
(24 %) zum Gesamtumsatz des Konzerns bei. In der Region Europa (ohne
Deutschland) sanken die Umsatzerloese um 24 % auf 252 Mio. EUR (333 Mio.
EUR). Mit 42 % (52 %) trug diese Region den groessten Anteil zum Gesamtumsatz des Konzerns bei. Die Region Asien/Pazifik/Afrika blieb in den ersten drei Monaten des Geschaeftsjahres mit einem Umsatz in Hoehe von 98 Mio. EUR (100 Mio. EUR) mit 2 % leicht unter dem Vorjahreswert und steuerte
16 % (15 %) zum Gesamtumsatz des Konzerns bei. In der Region Amerika nahmen die Umsatzerloese in US-Dollar während des Berichtszeitraums um 53 % zu.
Umgerechnet in Euro war dies ein Anstieg von 36 % auf 79 Mio. EUR (58 Mio.
EUR). Damit erhoehte sich der Anteil der Region Amerika am Gesamtumsatz des Konzerns auf 13 % (9 %).

Wachstum bei Software/Services, Hardware-Geschaeft weiter unter Druck Im ersten Quartal des Geschaeftsjahres sanken die Umsatzerloese aus dem Hardware-Geschäft verglichen mit dem Vorjahresquartal um 13 % auf 326 Mio.
EUR (373 Mio. EUR). Die Umsatzerloese aus dem Software/Services-Geschaeft erhoehten sich um 3 % auf 281 Mio. EUR (273 Mio. EUR). Damit belaeuft sich der Anteil der Umsatzerlöse aus dem Hardware-Geschaeft am Gesamtumsatz im Berichtszeitraum auf 54 % (58 %). Entsprechend stieg der Anteil der Umsatzerloese aus dem Software/Services-Geschaeft auf 46 % (42 %).

Weitere Erlaeuterungen zum Verlauf sind im Dreimonatsbericht 2009/2010 zu finden. Die PDF-Datei und der Online-Bericht stehen unter http://www.wincor-nixdorf.com unter der Rubrik Investor Relations / Berichte & Finanzdaten bereit.

NCR Corporation (NYSE: NCR) today announced it has signed a multimillion dollar deal with Westpac New Zealand to implement the country’s most up-to-date, standards-compliant ATM network and help fulfil the bank’s promise of better service in its branches.

By June 2010, more than 400 devices — 80 percent of the bank’s network – will be replaced with next generation NCR SelfServ ATMs, helping the bank reduce costs and improve customer service. In its new community branches, Westpac will deploy the NCR Teller Cash Recycler (TCR) solution, which promotes more face-to-face contact between customers and staff.

As well as ATM and TCR hardware and software, the deal includes on-site maintenance, remote support and helpdesk services for up to nine years in renewable three-year terms. The NCR Managed Services offering will help the bank maximise the performance and availability of the ATM network, ensuring its services are available whenever customers need them.

“Our agreement with NCR means Westpac’s customers will enjoy the best ATM experience possible thanks to the very latest technology, some of which has not been seen in New Zealand before,” said Anand Ranchord, Westpac New Zealand’s business development manager.

“They will experience the fastest ATM transactions, the world’s biggest touchscreen interface and be protected by the highest levels of security and standards compliance available anywhere.”

The new NCR technology will play a central role in the bank’s return to more convenient, community-based banking announced in December last year. Under the initiative, Westpac New Zealand is opening new, smaller branches in a bid to get closer to its customers.

The branches’ 24-hour lobbies will feature NCR SelfServ ATMs equipped with “intelligent” deposit functionality and an integrated night safe so that personal and business customers can deposit cash and cheques at a time convenient to them, instead of being restricted to branch opening times.

Inside the new branches, NCR’s Teller Cash Recycler solution will enable staff and customers to enjoy more face-to-face contact. TCRs quickly and securely accept, count and dispense cash, allowing branch tellers to focus their attention on the customer, not on the transaction. Up to 40 percent of a teller’s time today is spent just counting and re-counting cash.

Duluth, Ga. – The world’s leading ATM manufacturer and service provider, NCR Corporation (NYSE: NCR), has sold its 50,000th NCR SelfServ ATM, helping hundreds of financial institutions deliver improved service to consumers at the ATM channel through improved availability and increased transaction options.  Launched less than two years ago in the U.S., NCR SelfServ already is the most successful ATM brand launch in the history of the company, which has led the world in ATM shipments for 23 consecutive years(1).

To date, NCR SelfServ ATMs have been purchased by more than 680 financial institutions in more than 110 countries around the world.  The largest number of NCR SelfServ orders has been for multifunction units – ATMs with additional features beyond cash dispense including intelligent deposit.   By adding multifunction ATMs, forward-thinking financial institutions are differentiating themselves from their competitors by giving consumers higher levels of convenience and more self-service transaction options for example bill payment and remittance.

In addition, NCR SelfServ ATMs have been designed to deliver the highest levels of availability – critical to customer satisfaction. Unique features such as self-healing technologies that allow the ATM to recover automatically without the need for human intervention, dual-roll receipt printers that ensure the ATM need never run out of paper and graphical operator panels that allow the bank employees to quickly and effectively perform routine maintenance tasks all ensure NCR SelfServ ATMs are “in service” when consumers want them.

“In a challenging economic environment, financial institutions are watching their budgets closely, especially in IT.  But NCR has seen our new line of ATMs take off as financial institutions continue to invest in consumer-facing projects that improve the customer experience.  NCR SelfServ ATMs are a proven technology that is already delivering results to hundreds of financial institutions around the world,” said Michael O’Laughlin, vice president and general manager, NCR Financial Services.  “ATMs continue to provide new revenue streams for financial institutions and cost effective ways to improve employee productivity.”

With NCR SelfServ, customers deposit checks and cash directly into the ATM.  At that point, the check image and related data is captured and electronically submitted to the back office for processing immediately upon completion of the transaction.   Customers receive a receipt with an imprinted image of the deposited check(s) – instant proof of the transaction, which builds trust and reinforces the bank’s credibility with them.  With cash deposits, receipts include a high level of detail and all denominations are counted and presented on the ATM screen for the consumer to confirm accuracy, giving the consumer more confidence.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries.  NCR (www.ncr.com) is headquartered in Duluth, Georgia.

# # #

NCR is a trademark of NCR Corporation in the United States and other countries.

News Media Contact

Jeff Dudash

NCR Corporation

919.435.6976

jeff.dudash@ncr.com

Notes

(1)According to London-based Retail Banking Research (RBR)

To quickly check a serial port connected device on your notebook you would need a serial port…

But unfortunately you do not have one.

This little USB device will help all the field technicians to solve the problem fast and easily.

usb 2 serial

Actual price: about $ 2.99 (may vary a bit, please check the link to verify)

Click here for more info and to buy!

due to a great number of fake registrations the new user registration will be cut off.

Please use the contact form to ask for registration.

Thank you!

if you are already connected to the LinkedIn professional network than it is very easy for you to check and join these groups:
Global ATM Maintenance, repair and operations (MRO)

and

Atm Spare Parts Finder

It is important to network to get the maximun out of the internet. So please do not hesitate and join the two above mentioned groups.

If you are new to LinkedIn, go to this address to join the network.

I am looking forward to discussing with you!

Kind regards

Ulrich

www.KeywordSpy.com
Give your site the exposure it needs