Wincor Nixdorf: New technology automatically means better security and lower cash handling costs
New solution portfolio for cash cycle management
Cash continues to be the number one payment medium. “Nine of ten payment transactions worldwide are made with cash. Our estimates show that this creates more than 300 billion dollars in costs, primarily for banks and retail businesses,” explains Eckard Heidloff, President and CEO of Wincor Nixdorf, at the opening of Wincor World 2010. The number of euro banknotes alone is growing at the rate of nine percent yearly according to the European Central Bank. On the whole, cash handling in Europe costs approximately 50 billion euros every year. Thus Heidloff presented a solution portfolio as the kickoff to Wincor World that makes the most of the common ground in cash handling processes at retail companies and banks, and takes a completely new approach. The portfolio, which Wincor Nixdorf is marketing under the name “Cash Cycle Management Solutions”, enables manual processes to be automated, with the result that bank and store employees no longer come into contact with cash. The results: maximum security, the greatest possible transparency, better processes and cost reductions of more than twenty percent.
Heidloff emphasized that Wincor Nixdorf continues to be a reliable and stable solution partner to banks and retailers. To be sure, the Group’s sales fell by six percent and its EBITA by thirteen percent year-on-year in the first quarter of the new fiscal year 2009/2010. And Heidloff added that Wincor Nixdorf expected sales and operating income to be down somewhat for the fiscal year as a whole, but not by more than in the last fiscal year 2008/2009, when sales fell by three percent and income by thirteen percent. The company’s objective is to remain stable throughout the crisis, while preparing for when the economy recovers in strength. Read more…
NCR grows services unit to power two million points of service worldwide
January 26, 2010
World’s largest ATM provider, largest self-checkout provider, largest healthcare self-service provider also one of top services providers for banks, retailers and other businesses
Duluth, Ga. – NCR Corporation (NYSE: NCR), best known as the world’s leading ATM provider for 23 consecutive years and the top provider of self-checkout technology for retailers, has vaulted into one of the top services providers for businesses in retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector. At the beginning of 2010, NCR’s 13,000 services professionals were helping power more than two million consumer points of service around the world, including ATMs, point of sale, self-check in at healthcare providers and airlines, and other multi-vendor self-service technology.
Beyond first- and second-line maintenance, NCR now provides a broad portfolio of higher-end managed services on more than 500,000 points of service for businesses worldwide, for services such as remote monitoring and incident management, cash management and software management. NCR processes more than $200 billion of hosted transaction value annually through its software hosting services, and online banking. These services take place in more than 3,000 separate locations in 110 countries, making NCR the only ATM manufacturer that is providing managed services on six continents.
First quarter ends with lower net sales and profit – Wincor Nixdorf sees no signs of market recovery yet – Outlook unchanged.
Wincor Nixdorf AG closed its first quarter of the current fiscal 2009/2010 with net sales and operating profit (EBITA) down 6% and 13% respectively on the same period in the preceding fiscal 2008/2009. Net sales for the Group, which specializes in IT solutions for the branch operations of banks and retailers, fell in the first three months to EUR607 million (previous year:
EUR646 million). EBITA was also lower at EUR49 million (EUR56 million). The EBITA margin fell accordingly to 8.1% (8.7%), while profit for the period declined 6% to EUR33 million (EUR35 million). Looking ahead at the rest of the fiscal year, President & CEO Eckard Heidloff pointed to the continued impact of the economic and financial crisis. “In the short term at least we expect the worldwide environment to remain challenging. Developments in the market and in our business are still difficult to predict,” he explained.
Against this background he sees the probability of fluctuations in business performance during the year and within regions. For fiscal 2009/2010 as a whole, Wincor Nixdorf anticipates a further decline in its net sales and operating profit, albeit no greater than that experienced in the last fiscal year (2008/2009: net sales – 3%, EBITA – 13%).
Read more…
Westpac New Zealand Signs Nine-Year, Multimillion Dollar Technology Deal with NCR
(Source: Business Wire)
NCR Corporation (NYSE: NCR) today announced it has signed a multimillion dollar deal with Westpac New Zealand to implement the country’s most up-to-date, standards-compliant ATM network and help fulfil the bank’s promise of better service in its branches.
By June 2010, more than 400 devices — 80 percent of the bank’s network – will be replaced with next generation NCR SelfServ ATMs, helping the bank reduce costs and improve customer service. In its new community branches, Westpac will deploy the NCR Teller Cash Recycler (TCR) solution, which promotes more face-to-face contact between customers and staff. Read more…
NCR sells 50,000th NCR SelfServ ATM™, helps banks around the world deliver improved customer service
Maintains position as world’s most popular deposit automation ATM brand
Duluth, Ga. – The world’s leading ATM manufacturer and service provider, NCR Corporation (NYSE: NCR), has sold its 50,000th NCR SelfServ ATM, helping hundreds of financial institutions deliver improved service to consumers at the ATM channel through improved availability and increased transaction options. Launched less than two years ago in the U.S., NCR SelfServ already is the most successful ATM brand launch in the history of the company, which has led the world in ATM shipments for 23 consecutive years(1).
To date, NCR SelfServ ATMs have been purchased by more than 680 financial institutions in more than 110 countries around the world. The largest number of NCR SelfServ orders has been for multifunction units – ATMs with additional features beyond cash dispense including intelligent deposit. By adding multifunction ATMs, forward-thinking financial institutions are differentiating themselves from their competitors by giving consumers higher levels of convenience and more self-service transaction options for example bill payment and remittance.
In addition, NCR SelfServ ATMs have been designed to deliver the highest levels of availability – critical to customer satisfaction. Unique features such as self-healing technologies that allow the ATM to recover automatically without the need for human intervention, dual-roll receipt printers that ensure the ATM need never run out of paper and graphical operator panels that allow the bank employees to quickly and effectively perform routine maintenance tasks all ensure NCR SelfServ ATMs are “in service” when consumers want them.
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DnB NOR Partners with MasterCard to Launch Mobile Payment Services Trial in Norway
Extended Functionality of the MasterCard Mobile Over-the-Air Provisioning Service Includes EMV Configuration to Support Maestro PayPass, Maestro Prepaid and the M/Chip Application
Read more…
Wincor World 2010: Cash Cycle Management Solutions in Focus
The topic of cash cycle management will be the focus of Wincor World 2010, which will take place in Paderborn from January 26 to 28. At this event, Wincor Nixdorf invites IT decision-makers from all over the world to join in the discussion on IT solutions that enable the optimization of branch and store processes at retail banks and retail companies. The company and many of its partners will present solutions for hardware, software, service and professional services across an area of some 10,000 square meters. As in years past, a prominent feature of the event is the targeted transfer of know-how through a program of presentations.
The circulation of cash – which continues to be the leading payment medium – is the source of extensive manual work and high processing costs in addition to posing security risks. For this reason, Wincor Nixdorf is placing solutions for cash management at the heart of this year’s Wincor World. With its innovative, significantly expanded Cash Cycle Management Solutions portfolio, Wincor Nixdorf is presenting itself as an end-to-end supplier for the design of intelligent cash processes. A number of solution scenarios demonstrate how the redesign and automation of cash processes through innovative technologies can significantly increase efficiency, transparency and security. As a result, savings of more than twenty percent in the costs of cash processing can be achieved. Wincor Nixdorf’s approach rests on streamlining cash management in retail stores and banks, but beyond that it intelligently connects cash processes across sectors. The company will therefore present not just concrete solutions for cash processes in bank branches and stores, but also concepts for cross-sector cash cycle management. Read more…


